An Unforgettable Spa Experience

Embark on an journey of relaxation at the Zen Spa at Hyatt Ziva Riviera Cancun. A haven of tranquility and sophistication, this two-level spa sanctuary sets the stage for indulgent spa therapies, beauty salon services, and exotic rituals. From the rejuvenating hydrotherapy circuit to the inviting indoor and outdoor relaxation lounges, each space is thoughtfully designed to ensure that you emerge feeling rejuvenated.

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Zen Spa

16,000 sq. ft. two-story spa building inspired by ancient Mayan culture
Hydrotherapy circuit featuring sauna, steam room and hot tub.
Treatments include practices from around the world and spa favorites
Full-service salon with revitalizing skin and hair treatments, manicures and pedicures
Waxing services, makeup application and more
Private rooms available for every occasion, from bridal parties to family treatments

Hyatt Ziva Riviera Cancun Zen Spa Hydrotherapy Pool

Spa FAQs

Can I get an expert recommendation?

It is our pleasure. One of our highly skilled professional Spa Therapists will perform your customized evaluation in order to recommend the perfect spa experience to address your specific needs.
When should I arrive at the Spa?

Please be sure to arrive at least 20 minutes prior to your appointment. Our desire is for you to thoroughly enjoy each and every minute of your visit at the Spa without any hindrance.
How should I dress?

Come as you like. Upon your arrival we will provide you with a luxurious robe and comfortable sandals. We suggest that you also bring your bathing suit to enjoy our hydrotherapy circuit.
What should I do in advance?

We recommend drinking plenty of water prior to your appointment to be well hydrated.
What is your cell phone policy?

To fully provide you with the most memorable and customized experience, we request that you turn off all electronic devices during your stay at the Spa.
What payment options do you offer or Spa services?

Depending on your preference, all Spa services can be charged to your room or to a credit card.
What’s the best way to share any special considerations?

Since your safety is our utmost concern, we ask you to please notify the Spa Manager and your Therapist of any special assistance or medical conditions you may have, such as allergies, high blood pressure, heart conditions, diabetes, pregnancy, etc.
What is your cancellation policy?

We are mindful of your time and ask that you reciprocate. We require cancellations, changes in schedule or treatment type to be made with a minimum of a 4-hour notice to avoid a 50% charge (charged either to your room or credit card).

Can I get an expert recommendation?

It is our pleasure. One of our highly skilled professional Spa Therapists will perform your customized evaluation in order to recommend the perfect spa experience to address your specific needs.
When should I arrive at the Spa?

Please be sure to arrive at least 20 minutes prior to your appointment. Our desire is for you to thoroughly enjoy each and every minute of your visit at the Spa without any hindrance.
How should I dress?

Come as you like. Upon your arrival we will provide you with a luxurious robe and comfortable sandals. We suggest that you also bring your bathing suit to enjoy our hydrotherapy circuit.
What should I do in advance?

We recommend drinking plenty of water prior to your appointment to be well hydrated.
What is your cell phone policy?

To fully provide you with the most memorable and customized experience, we request that you turn off all electronic devices during your stay at the Spa.
What payment options do you offer or Spa services?

Depending on your preference, all Spa services can be charged to your room or to a credit card.
What’s the best way to share any special considerations?

Since your safety is our utmost concern, we ask you to please notify the Spa Manager and your Therapist of any special assistance or medical conditions you may have, such as allergies, high blood pressure, heart conditions, diabetes, pregnancy, etc.
What is your cancellation policy?

We are mindful of your time and ask that you reciprocate. We require cancellations, changes in schedule or treatment type to be made with a minimum of a 4-hour notice to avoid a 50% charge (charged either to your room or credit card).
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